Our News • Corporate
SPB Group’s top management is strengthening
01.07.2024
SPB Group is pleased to introduce two key executives to its organization: Lisa LÊ, who assumes the role of Chief Operating Officer, and Ahmed MALEK, appointed as Head of IT Infrastructure & Cybersecurity.
Lisa LÊ is responsible for several critical projects, including:
- Conducting a comprehensive benchmark of the group’s operations, evaluating tools, processes, and monitored KPIs.
- Streamlining management processes and implementing detailed reporting mechanisms.
- Enhancing service quality through team training initiatives.
- Exploring AI solutions for operational management within the group.
Ahmed MALEK’s responsibilities encompass:
- Overseeing the development and maintenance of SPB Group’s infrastructure, with a focus on implementing consistent policies across Europe.
- Managing the security system, ensuring compliance with legal obligations in each country and delivering top-notch services to customers.
- Spearheading the maintenance and development of office automation tools across the organisation.
- Producing reports to effectively monitor infrastructure and cybersecurity operations.
- Ensuring smooth operations and timely resolution of incidents.
Both Lisa LÊ and Ahmed MALEK hold pivotal roles within the group, operating in a matrix structure across all units. They report directly to Mathieu SEBASTIEN, the CEO of SPB Group.
Lisa and Ahmed are based in Paris. We wish them a warm welcome to the company!