Our News • Corporate

SPB Group’s top management is strengthening

01.07.2024

SPB Group is pleased to introduce two key executives to its organization: Lisa LÊ, who assumes the role of Chief Operating Officer, and Ahmed MALEK, appointed as Head of IT Infrastructure & Cybersecurity.

Lisa LÊ is responsible for several critical projects, including:

  • Conducting a comprehensive benchmark of the group’s operations, evaluating tools, processes, and monitored KPIs.
  • Streamlining management processes and implementing detailed reporting mechanisms.
  • Enhancing service quality through team training initiatives.
  • Exploring AI solutions for operational management within the group.

 

Ahmed MALEK’s responsibilities encompass:

  • Overseeing the development and maintenance of SPB Group’s infrastructure, with a focus on implementing consistent policies across Europe.
  • Managing the security system, ensuring compliance with legal obligations in each country and delivering top-notch services to customers.
  • Spearheading the maintenance and development of office automation tools across the organisation.
  • Producing reports to effectively monitor infrastructure and cybersecurity operations.
  • Ensuring smooth operations and timely resolution of incidents.

 

Both Lisa LÊ and Ahmed MALEK hold pivotal roles within the group, operating in a matrix structure across all units. They report directly to Mathieu SEBASTIEN, the CEO of SPB Group.

Lisa and Ahmed are based in Paris. We wish them a warm welcome to the company!

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