SPB launches its API portal and thereby continues its digital transformation
Our News • Digital SPB launches its API portal and thereby continues its digital transformation 10.01.2022 SPB launches its API portal, thereby enabling partners to quickly and easily add insurance, assistance and personalised services to their customer journeys, within their websites or applications. A veritable gateway between the APIs developed by the company for its […]
Digitalisation, why and how?
Our News • DIGITAL Digitalisation, why and how? 20.07.2021 Fabrice Pesin, EVP Insurance at SPB, shares his vision of the embedded insurance market and the importance of all aspects of digitalisation (prospecting on websites and social media, API, data) to succeed in a post-Covid world where customer experience has been reinvented. Watch the full round […]
API management to streamline the customer's journey
Our News • Market API management to streamline the customer's journey 06.07.2020 When it comes to building the customer journey of policyholders within the framework of affinity insurance programmes, API management is a real asset. Patrick Rivière, Chief Information Officer, tells us more. You joined SPB as CIO six months ago, what is your view on […]
Remote diagnosis in e-commerce: chatbot vs. malfunctions
Our News • Innovation Remote diagnosis in e-commerce: chatbot vs. malfunctions 05.06.2020 SPB launches its innovative chatbot for diagnosing malfunctions affecting retail products as part of warranty extensions, thereby enhancing the digitalisation of its customer journeys. Up to now, in the case of extended warranties, the management of malfunctions affecting retail products was mainly done […]
SPB receives the French Fab label for its digital transformation strategy
Our News • Innovation SPB receives the French Fab label for its digital transformation strategy 26.11.2019 The SPB Group has been awarded the French Fab label. This new label highlights the expertise of companies in the fields of innovation and digital technology, and grants SPB a French Fab loan of €5 million to implement its […]
